What should I do if I don’t see a speaker on the list of a smart device or it won’t be connected?
- Speaker connection failure
- Applicable models: NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M7
■ Check if a speaker and smart device are connected with the same router.
►For speakers already connected
Check if a smart device is connected to the same router the speaker is connected to. If it is:
1. Disconnect the power plug then connect it again, and check the connection.
2. If the speaker is still not connected, check:
1) If LED is not blinking but stays in white color
When a smart device with the application is at a place with a weak signal, move the device closer to a router and try again.
- If all speakers are connected wirelessly
The problem might occur when the distance is not close enough between the speakers and router. Move the speaker close to the router and try again.
- If a speaker is connected with a cable and other speakers are installed additionally
When a speaker is not close enough to a speaker connected with a cable, install an additional bridge(R1) or another speaker between the cable connected speaker and the speaker with a sound problem, and try again.
2) If LED blinks in white
The network connection is disconnected. Install the speaker again according to the installation manual.