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[LG TONE Free] Static sounds and reduced volume indicate cleaning is necessary

Troubleshooting
TONE - UT90S exterior image

Prolonged use without cleaning the ear gels of the ear buds may result in static noise and reduced volume.
Regular cleaning of the ear gels can also prevent the weakening of the Active Noise Cancellation function.

※ Caution: The ear gels and multi-function foam are soft, Use caution when handling them as excessive force may damage them.

Try this

  • Detach the ear gels from the earbuds.

Hold the ear gel between two fingers and pull gently to release it.
Be careful not to pull too hard or you may damage the ear gel and the multi-function foam.

Remove the ear gel and multi-function foam from the TONE Free earbuds.
  • Separate the multi-function foam (sponge) from the ear gel.
Separate the multi-function foam (sponge) from the ear gel.

•  Clean the ear gel and multi-function foam in lukewarm water.

Be sure to dry them after cleaning.

•  Assemble the multi-function foam and ear gel.

Insert the multi-function foam into the groove of the ear gel.

Insert the multi-function foam into the groove of the ear gel.

Match the ear gel to the speaker part of the earbud and press gently to attach.

Match the ear gel to the speaker part of the earbud and press gently to attach.

This guide was created for all models, so the images or content may be different from your product.

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