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[LG TONE Free] Earbuds not charging on Plug & Wireless mode

Troubleshooting

Plug & Wireless mode

  • This function allows you to hear audio from a device that is connected to your TONE Free charging case via a cable.
  • Among the provided connection cables, the USB-C to AUX cable is used for connecting to analog devices. This cable does not support charging of TONE Free earbuds.
The USB-C to AUX cable cannot charge your TONE Free earbuds.

Try this

Using Plug & Wireless mode with a USB-C to AUX cable

Connect the USB-C to AUX cable to your TONE Free case and an analog device, matching the shape of both ends of the cable.

Connect the USB-C to AUX cable to your TONE Free case and an analog device.

Wear the earbuds in your ears.

Enable Plug & Wireless mode by sliding the switch on your TONE Free case to the right.

Enable Plug & Wireless mode by sliding the switch to the right.

The indicator on the charging case will blink green and your earbuds will be connected.

To turn off Plug & Wireless mode

Slide the Plug & Wireless mode switch to the left to disable the function.

Slide the Plug & Wireless mode switch to the left to disable the function.

This guide was created for all models, so the images or content may be different from your product.

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