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  • Video Contents
    Operation
    Video] Do you want to know how to update firmware of Smart TV?
  • Document Contents
    Troubleshooting
    I cannot connect to wireless network.
    I cannot connect to wireless network.SymptomFor wireless network connection of Smart TV, check the items below.- Router and wireless network availability- TV embedded with WI-FI※ For some models, they need wireless dongle(AN-WF100) connecti...
  • Document Contents
    Troubleshooting
    No audio
    No audioSymptomWhen there is no sound, please check if :1. the sound volume is “0”;2. it is “Mute” mode;3. the speaker is “off”. ※ Having the sound setting normal, if you still don’t hear any sound, check thevolume of set-top boxwhether it ...
  • Document Contents
    Troubleshooting
    TV is turned on/off automatically.
    TV is turned on/off automatically. SymptomDo you want to use a timer to turn on/off TV at certain time? You can do this with TV on/off timer setting.※ To use this function, current time should be set. If current time is set to “user setting...
  • Document Contents
    Troubleshooting
    Picture is dark and audio sounds strange.
    Picture is dark and audio sounds strange.Cause The screen can become dim and the sound can go on and off while watching TV. Things to check① Do you have the remote control(magic/general) that was given by LG when youpurchased the TV?② Do yo...
  • Document Contents
    Troubleshooting
    I want to clean the display of TV (stain, foreign substance).
    I want to clean the display of TV (stain, foreign substance).SymptomWhen the screen gets dirtyHow to fixWipe gently with a soft cloth or cotton flannel to prevent scratch. [To prevent scratch] ① When cleaning the product,comply with the gui...
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