Skip to Contents

DM5360

Help Library

Topic

  • Document Contents
    Troubleshooting
    [LG Audio] How can I reset the sound bar?
    Causes and Symptoms------------------- * How can I reset the sound bar? * The button does not work when I try to use the sound bar. * There is no voice from the sound bar.Try this--------This is how to avoid the problem by resetting the sou...
  • Document Contents
    Troubleshooting
    If I connect TV and sound bar, there is no sound
    If I connect TV and sound bar, there is no soundSymptom After connecting sound bar and TV, the sound bar doesn’t sound.Different setting methods are taken depending on the model. How to fix If the TV sound doesn’t come out of the sound bar,...
  • Document Contents
    Troubleshooting
    [LG Soundbar] Connecting Wireless Subwoofer & Rear Speakers to Soundbar
    Connecting the wireless subwoofer and wireless rear speakers automaticallyAfter completing installation, the wireless subwoofer and wireless rear speakerswill automatically be connected to the sound bar.Connect the sound bar to the subwoofe...
  • Document Contents
    Troubleshooting
    [LG XBOOM] How to connect to your XBOOM speaker via Bluetooth
    ※ Please note that the LG XBOOM app interface may look different depending onthe version of the app.Enjoy music on your smartphone through the XBOOM speaker by connecting thedevices via Bluetooth.Try this--------Prepare your speaker for con...
  • Document Contents
    Troubleshooting
    [LG TONE Free] How to reset when a TONE Free error occurs
    If an error occurs while updating the TONE Free app, resetting your TONE Freeearbuds may resolve the issue.Other temporary errors can also be resolved with a factory resetTry this--------To reset TONE FreeTONE-UT90S, TONE-UT90Q, TONE-TFP3 *...
  • Document Contents
    Troubleshooting
    [LG TONE Free] Earbuds not charging on Plug & Wireless mode
    Plug & Wireless mode * This function allows you to hear audio from a device that is connected to your TONE Free charging case via a cable. * Among the provided connection cables, the USB-C to AUX cable is used for connecting to analog devic...
See more

Contact

Telephone
Customer Feedback
LG Support
At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, mobile phone support, or warranty information, you’ll find LG Technical Support and everything else you need ? just a few clicks away. If you want to speak with someone, LG LK Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.