GB-B4059PZ

Support Home

Help Library

Troubleshooting
[LG refrigerator temperature] I’m curious about how to control the temperature.

Controlling the temperature varies depending on the location of the temperaturecontroller and the product.The shape and the displayed contents may vary by model, so please check theinstruction manual.Try this--------A model with the tempera...
Troubleshooting
[LG refrigerator door] The door gasket of the refrigerator does not adhere well.

Causes and Symptoms------------------- * The refrigerator is overloaded with food or the shelves are assembled incorrectly. * There is a foreign substance on the door gasket. * The door gasket is damaged.The door gasket keeps the refrigerat...
Troubleshooting
[LG refrigerator error codes] Text saying [Er(E) DH or H] appears on the display.

An [Er(E) DH or H] appearing on the LED lamp display is a defrosting (frost, iceremoval) failure error code that requires a product inspection.[Er(E) DH or H] (defrosting-related) error➔ It is a defrosting failure caused by ice accumulation...
Troubleshooting
[LG ThinQ] [App installation and sign in] How to install and sign in with LG ThinQ

* Using the LG ThinQ application, you can remotely control LG products from your smart phone any time anywhere. * A limitless number of products can be registered per account by signing in with LG ThinQ. * 5G Wi-Fi connection is not availa...
Troubleshooting
[LG refrigerator freezing] Food in the freezer is not frozen. Food has slightly thawed. The freezer’s function is degraded.

If the freezer temperature is set to low, the food may thaw.If the installation location is exposed to direct sunlight or is near a heatsource such as a gas range, the freezing function may be degraded.If there is a lot of food stored on th...
Troubleshooting
[LG refrigerator freezing] The freezer is not cold enough

If the display on the left door of the refrigerator does not light up, it may bea problem with the power source.However, if the power is on, the problem may lie elsewhere.If the food in the freezer has melted and there is no cold air coming...