43LK5700PTA.STGWLJK

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[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV] The AI (magic) remote control batteries become discharged quickly

Since the AI (magic) remote control continuously communicates with the TV, itconsumes more battery life than a normal remote control, and when the remotecontrol batteries are low,the AI (magic) remote control may not work smoothly or may no...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Operation
[LG webOS TV] Using HDMI ULTRA HD Deep Colour

[LG webOS TV] Using HDMI ULTRA HD Deep Colour Using HDMI ULTRA HD Deep Colour ► ► ► Picture ► HDMI ULTRA HD Deep Colour If the device connected to Input Port also supports ULTRA HD DeepColour, your picture may be clearer. However, if thedev...
Operation
[LG webOS TV] Using the Wi-Fi Direct Function

► ► ► Network ► Wi-Fi Direct Wi-Fi Direct is a function that allows your TV to connect with aWi-Fi Direct-enabled device without an Internet connection. With SmartShare, you can watch the filesstored on a device connected via Wi-Fi Direct....

Manuals & Documents

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Online Manual

English

03/05/2021
USER GUIDE

English

03/05/2021 51,822K
Quick Start Guide

English

04/29/2019 13,118K

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Software & Drivers

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SW File(Version 05.50.40) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

09/10/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

32LK616BPTB

32LK610BPTB

43LK6120PTC

43LK6300PTA

49LK6300PTA

43LK6100PVA

49LK6100PVA

32LK610BPVA

43LK5730PVC

49LK5730PVC

43LK6100YVA

49LK6100YVA

43LK5760PTA

49LK5760PTA

43LK5700PTA

49LK5700PTA

43LK6030PTC

32LK540BPTA

43LK5400PTA

49LK5400PTA

32LK628BPTF

3. Release History

[04.10.03]

1. 360 videos are available on Youtube app.

2. Minor Bugs are fixed.

[04.10.20]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[05.10.05]

1. Improving Amazon Echo service

2. "Direct TV Now" ready for 2018 yeares of product launch

3. TV Remote service expansion to 14 EU countries

4. Adding 18Y HDCP2.3

5. Adding to Israeli STB Universal Remote Control

6. Fixed minor bugs..

[05.10.20]

1. fix the abnormal termination in Disney+ App

[05.10.25]

1. Add HEVC logo to user guide

[05.10.30]

1. Improve EFS(enhanced flash swap) issue

[05.30.11]

1. LG Channel has been upgraded and service territory expansion.(KR,US,EU/CIS Only)

2. Software update contains minor bug fix

[05.30.20]

1. Software update contains minor bug fix

[05.40.09]

1. Fixing minor bugs in software

[05.40.25]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.40]

1. Fixing minor bugs in software
SW File(Version 05.50.40) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.50.40).zip

09/10/2024 778,979K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

32LK616BPTB

32LK610BPTB

43LK6120PTC

43LK6300PTA

49LK6300PTA

43LK6100PVA

49LK6100PVA

32LK610BPVA

43LK5730PVC

49LK5730PVC

43LK6100YVA

49LK6100YVA

43LK5760PTA

49LK5760PTA

43LK5700PTA

49LK5700PTA

43LK6030PTC

32LK540BPTA

43LK5400PTA

49LK5400PTA

32LK628BPTF

3. Release History

[04.10.03]

1. 360 videos are available on Youtube app.

2. Minor Bugs are fixed.

[04.10.20]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[05.10.05]

1. Improving Amazon Echo service

2. "Direct TV Now" ready for 2018 yeares of product launch

3. TV Remote service expansion to 14 EU countries

4. Adding 18Y HDCP2.3

5. Adding to Israeli STB Universal Remote Control

6. Fixed minor bugs..

[05.10.20]

1. fix the abnormal termination in Disney+ App

[05.10.25]

1. Add HEVC logo to user guide

[05.10.30]

1. Improve EFS(enhanced flash swap) issue

[05.30.11]

1. LG Channel has been upgraded and service territory expansion.(KR,US,EU/CIS Only)

2. Software update contains minor bug fix

[05.30.20]

1. Software update contains minor bug fix

[05.40.09]

1. Fixing minor bugs in software

[05.40.25]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.40]

1. Fixing minor bugs in software
SW File(Version 05.50.15) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.50.15).zip

06/16/2023 778,749K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

32LK616BPTB

32LK610BPTB

43LK6120PTC

43LK6300PTA

49LK6300PTA

43LK6100PVA

49LK6100PVA

32LK610BPVA

43LK5730PVC

49LK5730PVC

43LK6100YVA

49LK6100YVA

43LK5760PTA

49LK5760PTA

43LK5700PTA

49LK5700PTA

43LK6030PTC

32LK540BPTA

43LK5400PTA

49LK5400PTA

32LK628BPTF

3. Release History

[04.10.03]

1. 360 videos are available on Youtube app.

2. Minor Bugs are fixed.

[04.10.20]

1. To improve that the subtitle is not displayed when HbbTV app in on.

[05.10.05]

1. Improving Amazon Echo service

2. "Direct TV Now" ready for 2018 yeares of product launch

3. TV Remote service expansion to 14 EU countries

4. Adding 18Y HDCP2.3

5. Adding to Israeli STB Universal Remote Control

6. Fixed minor bugs..

[05.10.20]

1. fix the abnormal termination in Disney+ App

[05.10.25]

1. Add HEVC logo to user guide

[05.10.30]

1. Improve EFS(enhanced flash swap) issue

[05.30.11]

1. LG Channel has been upgraded and service territory expansion.(KR,US,EU/CIS Only)

2. Software update contains minor bug fix

[05.30.20]

1. Software update contains minor bug fix

[05.40.09]

1. Fixing minor bugs in software

[05.40.25]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

Find Software & Drivers

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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