49UK6400PVC.ANR

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Troubleshooting
[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV] The AI (magic) remote control batteries become discharged quickly

Since the AI (magic) remote control continuously communicates with the TV, itconsumes more battery life than a normal remote control, and when the remotecontrol batteries are low,the AI (magic) remote control may not work smoothly or may no...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Operation
[LG webOS TV] Using HDMI ULTRA HD Deep Colour

[LG webOS TV] Using HDMI ULTRA HD Deep Colour Using HDMI ULTRA HD Deep Colour ► ► ► Picture ► HDMI ULTRA HD Deep Colour If the device connected to Input Port also supports ULTRA HD DeepColour, your picture may be clearer. However, if thedev...
Operation
[LG webOS TV] Using the Wi-Fi Direct Function

► ► ► Network ► Wi-Fi Direct Wi-Fi Direct is a function that allows your TV to connect with aWi-Fi Direct-enabled device without an Internet connection. With SmartShare, you can watch the filesstored on a device connected via Wi-Fi Direct....

Manuals & Documents

Find Manuals & Documents

Online Manual

English

10/28/2019
USER GUIDE

English

10/28/2019 52,015K
Owner’s Manual

English

05/25/2018 18,134K

Find Manuals & Documents

Software & Drivers

Find Software & Drivers

SW File(Version 05.50.40) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.50.40).zip

09/10/2024 840,948K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. improvement

1) Fixing minor bugs in software

2. Applicable model lis

49UK7500PTA

55UK7500PTA

65UK7500PTA

49UK7550PTA

55UK7550PTA

65UK7550PTA

49UK7700PTA

55UK7700PTA

65UK7700PTA

43UK6300PVB

49UK6300PVB

50UK6300PVB

55UK6300PVB

65UK6300PVB

43UK6300YVB

49UK6300YVB

50UK6300YVB

55UK6300YVB

65UK6300YVB

43UK6400PVC

49UK6400PVC

55UK6400PVC

65UK6400PVC

43UK6500PTC

50UK6500PTC

55UK6500PTC

65UK6500PTC

43UK6540PTD

50UK6540PTD

55UK6540PTD

65UK6540PTD

43UK6560PTC

50UK6560PTC

55UK6500PVA

65UK6500PVA

43UK6700PVD

50UK6700PVD

55UK6700PVD

65UK6700PVD

50UK6700YVD

55UK6700YVD

65UK6700YVD

55UK6900PTD

65UK6900PTD

49UK7500PVA

55UK7500PVA

65UK7500PVA

43UK6300PTE

49UK6300PTE

50UK6300PTE

55UK6300PTE

65UK6300PTE

43UK6320PTE

49UK6320PTE

50UK6320PTE

55UK6320PTE

65UK6320PTE

43UK6340PTF

49UK6340PTF

55UK6340PTF

65UK6340PTF

43UK6360PTE

49UK6360PTE

55UK6360PTE

65UK6360PTE

43UK6600PTC

49UK6600PTC

75UK6500PTB

75UK7150PTA

75UK7050PVA

75UK7050YVA

70UK6540PTA

70UK7000PVA

70UK7000YVA

65UK6330PTF

43UK6780PTE

43UK6200PTA

49UK6200PTA

60UK6200PTA

49UK6200YVA

55UK6200YVA

55UK6200PVA

3. Release History

[03.00.83]

1. Fix that channel is changed automatically while watching Satellite TV.

[04.10.04]

1. Google Assistant is also available in the following countries.

(Australia, Canada, France, Germany, Korea, Spain, United Kingdom)

2. Alibaba voice AI feature is available in China.

3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well.

(Google Home : France, Germany, Japan, Korea)

(Amazon Echo : Australia, Canada)

4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.

In addition, Minor Bugs are fixed.

[04.10.30]

1. To improve that the subtitle is not displayed when HbbTV app in on

2. To improve the video flicker issue

[04.10.45]

1. To improve that the local dimming is ON incorrectly after local Dimming Off and DC Power Off/On.

[05.10.10]

1. Fixed Google Speech's bug

2. Improving Google Assistant service

3. Improving Amazon Echo service

4. "Direct TV Now" ready for 2018 yeares of product launch

5. TV Remote service expansion to 14 EU countries

6. Adding 18Y HDCP2.3

7. Adding to Israeli STB Universal Remote Control

8. Fixed minor bugs

[05.10.35]

1. fix the abnormal termination in Disney+ App

[05.10.40]

1. Add HEVC logo to user guide

[05.10.45]

1. Improve EFS(enhanced flash swap) issue

[05.20.10]

1. Fix the issue that occurs while playing content

[05.30.10]

1. Apple AirPlay/HomeKit available in selected countries.

2. LG Channel has been upgraded and service territory expansion

[05.30.15]

1. Software update contains minor bug fix

[05.40.06]

1. Fixing minor bugs in software

[05.40.09]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.40]

1. Fixing minor bugs in software
SW File(Version 05.50.40) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

09/10/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. improvement

1) Fixing minor bugs in software

2. Applicable model lis

49UK7500PTA

55UK7500PTA

65UK7500PTA

49UK7550PTA

55UK7550PTA

65UK7550PTA

49UK7700PTA

55UK7700PTA

65UK7700PTA

43UK6300PVB

49UK6300PVB

50UK6300PVB

55UK6300PVB

65UK6300PVB

43UK6300YVB

49UK6300YVB

50UK6300YVB

55UK6300YVB

65UK6300YVB

43UK6400PVC

49UK6400PVC

55UK6400PVC

65UK6400PVC

43UK6500PTC

50UK6500PTC

55UK6500PTC

65UK6500PTC

43UK6540PTD

50UK6540PTD

55UK6540PTD

65UK6540PTD

43UK6560PTC

50UK6560PTC

55UK6500PVA

65UK6500PVA

43UK6700PVD

50UK6700PVD

55UK6700PVD

65UK6700PVD

50UK6700YVD

55UK6700YVD

65UK6700YVD

55UK6900PTD

65UK6900PTD

49UK7500PVA

55UK7500PVA

65UK7500PVA

43UK6300PTE

49UK6300PTE

50UK6300PTE

55UK6300PTE

65UK6300PTE

43UK6320PTE

49UK6320PTE

50UK6320PTE

55UK6320PTE

65UK6320PTE

43UK6340PTF

49UK6340PTF

55UK6340PTF

65UK6340PTF

43UK6360PTE

49UK6360PTE

55UK6360PTE

65UK6360PTE

43UK6600PTC

49UK6600PTC

75UK6500PTB

75UK7150PTA

75UK7050PVA

75UK7050YVA

70UK6540PTA

70UK7000PVA

70UK7000YVA

65UK6330PTF

43UK6780PTE

43UK6200PTA

49UK6200PTA

60UK6200PTA

49UK6200YVA

55UK6200YVA

55UK6200PVA

3. Release History

[03.00.83]

1. Fix that channel is changed automatically while watching Satellite TV.

[04.10.04]

1. Google Assistant is also available in the following countries.

(Australia, Canada, France, Germany, Korea, Spain, United Kingdom)

2. Alibaba voice AI feature is available in China.

3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well.

(Google Home : France, Germany, Japan, Korea)

(Amazon Echo : Australia, Canada)

4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.

In addition, Minor Bugs are fixed.

[04.10.30]

1. To improve that the subtitle is not displayed when HbbTV app in on

2. To improve the video flicker issue

[04.10.45]

1. To improve that the local dimming is ON incorrectly after local Dimming Off and DC Power Off/On.

[05.10.10]

1. Fixed Google Speech's bug

2. Improving Google Assistant service

3. Improving Amazon Echo service

4. "Direct TV Now" ready for 2018 yeares of product launch

5. TV Remote service expansion to 14 EU countries

6. Adding 18Y HDCP2.3

7. Adding to Israeli STB Universal Remote Control

8. Fixed minor bugs

[05.10.35]

1. fix the abnormal termination in Disney+ App

[05.10.40]

1. Add HEVC logo to user guide

[05.10.45]

1. Improve EFS(enhanced flash swap) issue

[05.20.10]

1. Fix the issue that occurs while playing content

[05.30.10]

1. Apple AirPlay/HomeKit available in selected countries.

2. LG Channel has been upgraded and service territory expansion

[05.30.15]

1. Software update contains minor bug fix

[05.40.06]

1. Fixing minor bugs in software

[05.40.09]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

[05.50.40]

1. Fixing minor bugs in software
SW File(Version 05.50.15) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.50.15).zip

06/16/2023 840,711K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. improvement

1) Fixing minor bugs in software

2. Applicable model lis

49UK7500PTA

55UK7500PTA

65UK7500PTA

49UK7550PTA

55UK7550PTA

65UK7550PTA

49UK7700PTA

55UK7700PTA

65UK7700PTA

43UK6300PVB

49UK6300PVB

50UK6300PVB

55UK6300PVB

65UK6300PVB

43UK6300YVB

49UK6300YVB

50UK6300YVB

55UK6300YVB

65UK6300YVB

43UK6400PVC

49UK6400PVC

55UK6400PVC

65UK6400PVC

43UK6500PTC

50UK6500PTC

55UK6500PTC

65UK6500PTC

43UK6540PTD

50UK6540PTD

55UK6540PTD

65UK6540PTD

43UK6560PTC

50UK6560PTC

55UK6500PVA

65UK6500PVA

43UK6700PVD

50UK6700PVD

55UK6700PVD

65UK6700PVD

50UK6700YVD

55UK6700YVD

65UK6700YVD

55UK6900PTD

65UK6900PTD

49UK7500PVA

55UK7500PVA

65UK7500PVA

43UK6300PTE

49UK6300PTE

50UK6300PTE

55UK6300PTE

65UK6300PTE

43UK6320PTE

49UK6320PTE

50UK6320PTE

55UK6320PTE

65UK6320PTE

43UK6340PTF

49UK6340PTF

55UK6340PTF

65UK6340PTF

43UK6360PTE

49UK6360PTE

55UK6360PTE

65UK6360PTE

43UK6600PTC

49UK6600PTC

75UK6500PTB

75UK7150PTA

75UK7050PVA

75UK7050YVA

70UK6540PTA

70UK7000PVA

70UK7000YVA

65UK6330PTF

43UK6780PTE

43UK6200PTA

49UK6200PTA

60UK6200PTA

49UK6200YVA

55UK6200YVA

55UK6200PVA

3. Release History

[03.00.83]

1. Fix that channel is changed automatically while watching Satellite TV.

[04.10.04]

1. Google Assistant is also available in the following countries.

(Australia, Canada, France, Germany, Korea, Spain, United Kingdom)

2. Alibaba voice AI feature is available in China.

3. You can control the TV (channel change, volume control, input switch, etc.) using the Google Home / Amazon Echo Smart Speakers in the following countries as well.

(Google Home : France, Germany, Japan, Korea)

(Amazon Echo : Australia, Canada)

4. We have reduced the amount of time the cursor is displayed when not moving the MRCU.

In addition, Minor Bugs are fixed.

[04.10.30]

1. To improve that the subtitle is not displayed when HbbTV app in on

2. To improve the video flicker issue

[04.10.45]

1. To improve that the local dimming is ON incorrectly after local Dimming Off and DC Power Off/On.

[05.10.10]

1. Fixed Google Speech's bug

2. Improving Google Assistant service

3. Improving Amazon Echo service

4. "Direct TV Now" ready for 2018 yeares of product launch

5. TV Remote service expansion to 14 EU countries

6. Adding 18Y HDCP2.3

7. Adding to Israeli STB Universal Remote Control

8. Fixed minor bugs

[05.10.35]

1. fix the abnormal termination in Disney+ App

[05.10.40]

1. Add HEVC logo to user guide

[05.10.45]

1. Improve EFS(enhanced flash swap) issue

[05.20.10]

1. Fix the issue that occurs while playing content

[05.30.10]

1. Apple AirPlay/HomeKit available in selected countries.

2. LG Channel has been upgraded and service territory expansion

[05.30.15]

1. Software update contains minor bug fix

[05.40.06]

1. Fixing minor bugs in software

[05.40.09]

1. Fixing minor bugs in software

[05.40.26]

1. Fixing minor bugs in software

[05.50.10]

1. The voice recognition feature has been improved.

2. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.50.15]

1. Fixing minor bugs in software

Find Software & Drivers

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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