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Troubleshooting
[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV] The AI (magic) remote control batteries become discharged quickly

Since the AI (magic) remote control continuously communicates with the TV, itconsumes more battery life than a normal remote control, and when the remotecontrol batteries are low,the AI (magic) remote control may not work smoothly or may no...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Operation
[LG webOS TV] Using HDMI ULTRA HD Deep Colour

[LG webOS TV] Using HDMI ULTRA HD Deep Colour Using HDMI ULTRA HD Deep Colour ► ► ► Picture ► HDMI ULTRA HD Deep Colour If the device connected to Input Port also supports ULTRA HD DeepColour, your picture may be clearer. However, if thedev...
Operation
[LG webOS TV] Using the Wi-Fi Direct Function

► ► ► Network ► Wi-Fi Direct Wi-Fi Direct is a function that allows your TV to connect with aWi-Fi Direct-enabled device without an Internet connection. With SmartShare, you can watch the filesstored on a device connected via Wi-Fi Direct....

Manuals & Documents

Find Manuals & Documents

Online Manual

English

08/02/2024
USER GUIDE

English

08/02/2024 42,638K
Quick Start Guide

English

03/07/2024 18,065K

Find Manuals & Documents

Software & Drivers

Find Software & Drivers

SW File(Version 04.41.05) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

07/16/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

43UQ7500PSF

43UQ7550PSF

65UQ7550PSF

65UQ7500PSF

55UQ7500PSF

55UQ7550PSF

50UQ7500PSF

50UQ7550PSF

65NANO75SQA

65NANO76SQA

75NANO75SQA

75NANO76SQA

55NANO75SQA

55NANO76SQA

43NANO75SQA

43NANO76SQA

70NANO75SQA

70NANO76SQA

50NANO75SQA

50NANO76SQA

43NANO73SQA

55NANO73SQA

65NANO73SQA

55NANO80SQA

65NANO80SQA

50NANO80SQA

75NANO80SQA

55QNED7SSQA

50QNED7SSQA

65QNED7SSQA

75QNED7SSQA

3. Release History

[03.10.36]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can register a product at the initial setup.

[03.11.40]

1. Fixing minor bugs in software

[03.11.56]

1. Fixing minor bugs in software

[03.20.19]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.24]

1. Fixing minor bugs in software

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.85]

1. Fixing minor bugs in software

[03.21.05]

1. Fixing minor bugs in software

[03.21.20]

1. Fixing minor bugs in software

[03.21.40]

1. Fixing minor bugs in software

[03.30.14]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.40]

1. Fixing minor bugs in software

[03.30.69]

1. Fixing minor bugs in software

[03.30.71]

1. Fixing minor bugs in software

[03.30.73]

1. Fixing minor bugs in software

[03.30.74]

1. Fixing minor bugs in software

[03.33.60]

1. Reducing latency for Amazon Prime Video live streaming.

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[04.40.92]

1. Fixing minor bugs in software

[04.41.02]

1. Fixing minor bugs in software

[04.41.03]

1. Fixing minor bugs in software

[04.41.05]

1. Fixing minor bugs in software
SW File(Version 04.41.05) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_04.41.05).zip

07/16/2024 1,417,458K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

43UQ7500PSF

43UQ7550PSF

65UQ7550PSF

65UQ7500PSF

55UQ7500PSF

55UQ7550PSF

50UQ7500PSF

50UQ7550PSF

65NANO75SQA

65NANO76SQA

75NANO75SQA

75NANO76SQA

55NANO75SQA

55NANO76SQA

43NANO75SQA

43NANO76SQA

70NANO75SQA

70NANO76SQA

50NANO75SQA

50NANO76SQA

43NANO73SQA

55NANO73SQA

65NANO73SQA

55NANO80SQA

65NANO80SQA

50NANO80SQA

75NANO80SQA

55QNED7SSQA

50QNED7SSQA

65QNED7SSQA

75QNED7SSQA

3. Release History

[03.10.36]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can register a product at the initial setup.

[03.11.40]

1. Fixing minor bugs in software

[03.11.56]

1. Fixing minor bugs in software

[03.20.19]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.24]

1. Fixing minor bugs in software

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.85]

1. Fixing minor bugs in software

[03.21.05]

1. Fixing minor bugs in software

[03.21.20]

1. Fixing minor bugs in software

[03.21.40]

1. Fixing minor bugs in software

[03.30.14]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.40]

1. Fixing minor bugs in software

[03.30.69]

1. Fixing minor bugs in software

[03.30.71]

1. Fixing minor bugs in software

[03.30.73]

1. Fixing minor bugs in software

[03.30.74]

1. Fixing minor bugs in software

[03.33.60]

1. Reducing latency for Amazon Prime Video live streaming.

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[04.40.92]

1. Fixing minor bugs in software

[04.41.02]

1. Fixing minor bugs in software

[04.41.03]

1. Fixing minor bugs in software

[04.41.05]

1. Fixing minor bugs in software
SW File(Version 04.41.03) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

06/18/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

43UQ7500PSF

43UQ7550PSF

65UQ7550PSF

65UQ7500PSF

55UQ7500PSF

55UQ7550PSF

50UQ7500PSF

50UQ7550PSF

65NANO75SQA

65NANO76SQA

75NANO75SQA

75NANO76SQA

55NANO75SQA

55NANO76SQA

43NANO75SQA

43NANO76SQA

70NANO75SQA

70NANO76SQA

50NANO75SQA

50NANO76SQA

43NANO73SQA

55NANO73SQA

65NANO73SQA

55NANO80SQA

65NANO80SQA

50NANO80SQA

75NANO80SQA

55QNED7SSQA

50QNED7SSQA

65QNED7SSQA

75QNED7SSQA

3. Release History

[03.10.36]

1. Fixing minor bugs in software

[03.11.10]

1. Now you can register a product at the initial setup.

[03.11.40]

1. Fixing minor bugs in software

[03.11.56]

1. Fixing minor bugs in software

[03.20.19]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.24]

1. Fixing minor bugs in software

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.85]

1. Fixing minor bugs in software

[03.21.05]

1. Fixing minor bugs in software

[03.21.20]

1. Fixing minor bugs in software

[03.21.40]

1. Fixing minor bugs in software

[03.30.14]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.40]

1. Fixing minor bugs in software

[03.30.69]

1. Fixing minor bugs in software

[03.30.71]

1. Fixing minor bugs in software

[03.30.73]

1. Fixing minor bugs in software

[03.30.74]

1. Fixing minor bugs in software

[03.33.60]

1. Reducing latency for Amazon Prime Video live streaming.

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[04.40.92]

1. Fixing minor bugs in software

[04.41.02]

1. Fixing minor bugs in software

[04.41.03]

1. Fixing minor bugs in software

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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