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[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV] The AI (magic) remote control batteries become discharged quickly

Since the AI (magic) remote control continuously communicates with the TV, itconsumes more battery life than a normal remote control, and when the remotecontrol batteries are low,the AI (magic) remote control may not work smoothly or may no...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Operation
[LG webOS TV] Using HDMI ULTRA HD Deep Colour

[LG webOS TV] Using HDMI ULTRA HD Deep Colour Using HDMI ULTRA HD Deep Colour ► ► ► Picture ► HDMI ULTRA HD Deep Colour If the device connected to Input Port also supports ULTRA HD DeepColour, your picture may be clearer. However, if thedev...
Operation
[LG webOS TV] Using the Wi-Fi Direct Function

► ► ► Network ► Wi-Fi Direct Wi-Fi Direct is a function that allows your TV to connect with aWi-Fi Direct-enabled device without an Internet connection. With SmartShare, you can watch the filesstored on a device connected via Wi-Fi Direct....

Manuals & Documents

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Online Manual

English

10/24/2023
USER GUIDE

English

10/24/2023 70,891K
Owner’s Manual

English

02/13/2021 7,088K

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Software & Drivers

Find Software & Drivers

SW File(Version 04.50.90) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_04.50.90).zip

07/11/2024 1,096,912K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software.

2. Applicable model list

65NANO90VNA

55NANO90VNA

65NANO91VNA

55NANO91VNA

82UN8000PTB

82UN8100PTB

55NANO91TNA

65NANO91TNA

86NANO91TNA

86NANO90VNA

82UN8080PVA

86UN8100PTB

86UN8000PTB

86UN8080PVA

65NANO86VNA

55NANO86VNA

55NANO86TNA

65NANO86TNA

49NANO86TNA

75NANO85TNA

75NANO85VNA

75NANO91TNA

75NANO90VNA

OLED55BXPTA

OLED65BXPTA

OLED65BXPVA

OLED55BXPVA

3. Release History

[03.00.65]

1. fix video noise or lock-up issue after power off/on

[03.01.15]

1. Fix noise in AirPlay video playback

2. Fix volume fluctuation when setting STB volume to low level (1~2)

3. (Europe, Asia, Korea, Brazil, HongKong, Japan) Fix screen saver operation error

4. (BX OLED model only) Improved Netflix preview video noise

[03.10.27]

1. Support AMD FreeSync (BX, NANO90, NANO91, NANO85, NANO86 Model Only)

2. Sport Alert improvements

[03.11.10]

1. Improved video breakage when switching analog channels

2. Enhance the picture quality

[03.11.20]

1. Improved NVIDIA GeForce RTX 34 Series compatibility issues

[03.21.05]

1. Launcher visibility improvement

2. Listening to TV sound from mobile devices with LG ThinQ application

3. Adding number/color keys on screen remote

[03.21.10]

1. Improved the inability to launch or install apps on the TV in certain conditions

[03.21.36]

1. Improved no video issue when switching specific HDMI ports

2. Software update contains minor bug fix

[03.21.75]

1. Improved video latency of Game Mode (Dolby Vision)

2. Software update contains minor bug fix

[03.21.96]

1. Software update contains minor bug fix

[03.23.35]

1. Fixing minor bugs

[04.30.10]

1. Music recognition feature improvement

[04.30.35]

1. Fixing minor bugs in software

[04.30.40]

1. Fixing minor bugs in software

[04.30.50]

1. Fixing minor bugs in software

[04.30.57]

1. Fixing minor bugs in software

[04.30.59]

1. Fixing minor bugs in software

[04.30.90]

1. Fixing minor bugs in software

[04.40.08]

1. The voice recognition performance has been improved.

2. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

3. The usability of the Accessibility menu has been improved to help people with disabilities.

[04.40.15]

1. Fixing minor bugs in software

[04.40.18]

1. Fixing minor bugs in software

[04.40.19]

1. Fixing minor bugs in software

[04.40.70]

1. The voice recognition feature has been improved.(China)

[04.40.76]

1. Fixing minor bugs in software

[04.41.35]

1. The home screen layout has changed.

[04.41.40]

1. Fixing minor bugs in software

[04.41.45]

1. Fixing minor bugs in software

[04.50.50]

1. Room to Room Share feature is now available for more devices.

[04.50.51]

1. Fixing minor bugs in software.

[04.50.52]

1. Fixing minor bugs in software.

[04.50.53]

1. Fixing minor bugs in software.

[04.50.56]

1. Fixing minor bugs in software.

[04.50.90]

1. Fixing minor bugs in software.
SW File(Version 04.50.90) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

07/11/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software.

2. Applicable model list

65NANO90VNA

55NANO90VNA

65NANO91VNA

55NANO91VNA

82UN8000PTB

82UN8100PTB

55NANO91TNA

65NANO91TNA

86NANO91TNA

86NANO90VNA

82UN8080PVA

86UN8100PTB

86UN8000PTB

86UN8080PVA

65NANO86VNA

55NANO86VNA

55NANO86TNA

65NANO86TNA

49NANO86TNA

75NANO85TNA

75NANO85VNA

75NANO91TNA

75NANO90VNA

OLED55BXPTA

OLED65BXPTA

OLED65BXPVA

OLED55BXPVA

3. Release History

[03.00.65]

1. fix video noise or lock-up issue after power off/on

[03.01.15]

1. Fix noise in AirPlay video playback

2. Fix volume fluctuation when setting STB volume to low level (1~2)

3. (Europe, Asia, Korea, Brazil, HongKong, Japan) Fix screen saver operation error

4. (BX OLED model only) Improved Netflix preview video noise

[03.10.27]

1. Support AMD FreeSync (BX, NANO90, NANO91, NANO85, NANO86 Model Only)

2. Sport Alert improvements

[03.11.10]

1. Improved video breakage when switching analog channels

2. Enhance the picture quality

[03.11.20]

1. Improved NVIDIA GeForce RTX 34 Series compatibility issues

[03.21.05]

1. Launcher visibility improvement

2. Listening to TV sound from mobile devices with LG ThinQ application

3. Adding number/color keys on screen remote

[03.21.10]

1. Improved the inability to launch or install apps on the TV in certain conditions

[03.21.36]

1. Improved no video issue when switching specific HDMI ports

2. Software update contains minor bug fix

[03.21.75]

1. Improved video latency of Game Mode (Dolby Vision)

2. Software update contains minor bug fix

[03.21.96]

1. Software update contains minor bug fix

[03.23.35]

1. Fixing minor bugs

[04.30.10]

1. Music recognition feature improvement

[04.30.35]

1. Fixing minor bugs in software

[04.30.40]

1. Fixing minor bugs in software

[04.30.50]

1. Fixing minor bugs in software

[04.30.57]

1. Fixing minor bugs in software

[04.30.59]

1. Fixing minor bugs in software

[04.30.90]

1. Fixing minor bugs in software

[04.40.08]

1. The voice recognition performance has been improved.

2. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

3. The usability of the Accessibility menu has been improved to help people with disabilities.

[04.40.15]

1. Fixing minor bugs in software

[04.40.18]

1. Fixing minor bugs in software

[04.40.19]

1. Fixing minor bugs in software

[04.40.70]

1. The voice recognition feature has been improved.(China)

[04.40.76]

1. Fixing minor bugs in software

[04.41.35]

1. The home screen layout has changed.

[04.41.40]

1. Fixing minor bugs in software

[04.41.45]

1. Fixing minor bugs in software

[04.50.50]

1. Room to Room Share feature is now available for more devices.

[04.50.51]

1. Fixing minor bugs in software.

[04.50.52]

1. Fixing minor bugs in software.

[04.50.53]

1. Fixing minor bugs in software.

[04.50.56]

1. Fixing minor bugs in software.

[04.50.90]

1. Fixing minor bugs in software.
SW File(Version 04.50.56) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_04.50.56).zip

02/28/2024 1,096,932K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software.

2. Applicable model list

65NANO90VNA

55NANO90VNA

65NANO91VNA

55NANO91VNA

82UN8000PTB

82UN8100PTB

55NANO91TNA

65NANO91TNA

86NANO91TNA

86NANO90VNA

82UN8080PVA

86UN8100PTB

86UN8000PTB

86UN8080PVA

65NANO86VNA

55NANO86VNA

55NANO86TNA

65NANO86TNA

49NANO86TNA

75NANO85TNA

75NANO85VNA

75NANO91TNA

75NANO90VNA

OLED55BXPTA

OLED65BXPTA

OLED65BXPVA

OLED55BXPVA

3. Release History

[03.00.65]

1. fix video noise or lock-up issue after power off/on

[03.01.15]

1. Fix noise in AirPlay video playback

2. Fix volume fluctuation when setting STB volume to low level (1~2)

3. (Europe, Asia, Korea, Brazil, HongKong, Japan) Fix screen saver operation error

4. (BX OLED model only) Improved Netflix preview video noise

[03.10.27]

1. Support AMD FreeSync (BX, NANO90, NANO91, NANO85, NANO86 Model Only)

2. Sport Alert improvements

[03.11.10]

1. Improved video breakage when switching analog channels

2. Enhance the picture quality

[03.11.20]

1. Improved NVIDIA GeForce RTX 34 Series compatibility issues

[03.21.05]

1. Launcher visibility improvement

2. Listening to TV sound from mobile devices with LG ThinQ application

3. Adding number/color keys on screen remote

[03.21.10]

1. Improved the inability to launch or install apps on the TV in certain conditions

[03.21.36]

1. Improved no video issue when switching specific HDMI ports

2. Software update contains minor bug fix

[03.21.75]

1. Improved video latency of Game Mode (Dolby Vision)

2. Software update contains minor bug fix

[03.21.96]

1. Software update contains minor bug fix

[03.23.35]

1. Fixing minor bugs

[04.30.10]

1. Music recognition feature improvement

[04.30.35]

1. Fixing minor bugs in software

[04.30.40]

1. Fixing minor bugs in software

[04.30.50]

1. Fixing minor bugs in software

[04.30.57]

1. Fixing minor bugs in software

[04.30.59]

1. Fixing minor bugs in software

[04.30.90]

1. Fixing minor bugs in software

[04.40.08]

1. The voice recognition performance has been improved.

2. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

3. The usability of the Accessibility menu has been improved to help people with disabilities.

[04.40.15]

1. Fixing minor bugs in software

[04.40.18]

1. Fixing minor bugs in software

[04.40.19]

1. Fixing minor bugs in software

[04.40.70]

1. The voice recognition feature has been improved.(China)

[04.40.76]

1. Fixing minor bugs in software

[04.41.35]

1. The home screen layout has changed.

[04.41.40]

1. Fixing minor bugs in software

[04.41.45]

1. Fixing minor bugs in software

[04.50.50]

1. Room to Room Share feature is now available for more devices.

[04.50.51]

1. Fixing minor bugs in software.

[04.50.52]

1. Fixing minor bugs in software.

[04.50.53]

1. Fixing minor bugs in software.

[04.50.56]

1. Fixing minor bugs in software.

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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