55SM8600PTA.ATC

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[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV] The AI (magic) remote control batteries become discharged quickly

Since the AI (magic) remote control continuously communicates with the TV, itconsumes more battery life than a normal remote control, and when the remotecontrol batteries are low,the AI (magic) remote control may not work smoothly or may no...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Operation
[LG webOS TV] Using HDMI ULTRA HD Deep Colour

[LG webOS TV] Using HDMI ULTRA HD Deep Colour Using HDMI ULTRA HD Deep Colour ► ► ► Picture ► HDMI ULTRA HD Deep Colour If the device connected to Input Port also supports ULTRA HD DeepColour, your picture may be clearer. However, if thedev...
Operation
[LG webOS TV] Using the Wi-Fi Direct Function

► ► ► Network ► Wi-Fi Direct Wi-Fi Direct is a function that allows your TV to connect with aWi-Fi Direct-enabled device without an Internet connection. With SmartShare, you can watch the filesstored on a device connected via Wi-Fi Direct....

Manuals & Documents

Find Manuals & Documents

Online Manual

English

12/12/2023
USER GUIDE

English

12/12/2023 70,306K
Owner’s Manual

English

09/25/2020 8,245K

Find Manuals & Documents

Software & Drivers

Find Software & Drivers

SW File(Version 05.40.61) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.40.61).zip

10/23/2024 982,177K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65SM9450PTA

65SM9500PVA

75SM9400PTA

86SM9400PTA

55SM9000PVA

65SM9000PVA

75SM9000PVA

49SM8600PTA

55SM8600PTA

65SM8600PTA

75SM8600PTA

82UM7600PTA

86UM7600PTA

82UM7580PVA

86UM7580PVA

82UM7500PTA

86UM7500PTA

OLED55B9PTA

OLED65B9PTA

OLED55B9PVA

OLED65B9PVA

3. Release History

[03.50.49]

1. To improve WISA audio output issue.

[03.60.04]

1. Amazon Alexa service ready. Need to download "Amazon Alexa" app from LG Contents Store.

(USA, Canada, Mexico, France, Germany, Spain, United Kingdom, Austria, Ireland, Italy, Australia, India, New Zealand, Japan)

(This Service will be available soon)

2. Improving Youtube voice service

3. Adding sound bar to Home dashboard

4. Fixed minor bugs.

[03.60.19]

1. Apple AirPlay 2 & HomeKit service

[04.70.04]

1. TV Voice assistant using mobile LG TV plus App

2. Adding Voice assistant feature in Netflix

3. Enhancement to Amazon Alexa service

4. Enhancement to Home Dashboard

5. Other bug fixes and stability improvements

[04.71.04]

1. Featuring NVIDIA G-Sync Compatible.(OLED Only)

2. Apple TV App–Supported Devices.

[04.71.25]

1. fix CP(Youtube or Netflix, etc.) missing after s/w Update

2. fix audio mute after s/w Update

[04.80.02]

1. Apple AirPlay improvements

[05.00.02]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.15]

1. Improved video playback issue in Netflix

2. Software update contains minor bug fix

[05.00.20]

1. Software update contains minor bug fix

[05.10.30]

1.Fixing minor bugs in software

[05.20.06]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.30]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.15]

1. Fixing minor bugs in software

[05.30.25]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.40.09]

1. The home screen layout has changed

[05.40.10]

1. Fixing minor bugs in software

[05.40.20]

1. Fixing minor bugs in software

[05.40.45]

1. Fixing minor bugs in software

[05.40.61]

1. Fixing minor bugs in software
SW File(Version 05.40.61) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

10/23/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65SM9450PTA

65SM9500PVA

75SM9400PTA

86SM9400PTA

55SM9000PVA

65SM9000PVA

75SM9000PVA

49SM8600PTA

55SM8600PTA

65SM8600PTA

75SM8600PTA

82UM7600PTA

86UM7600PTA

82UM7580PVA

86UM7580PVA

82UM7500PTA

86UM7500PTA

OLED55B9PTA

OLED65B9PTA

OLED55B9PVA

OLED65B9PVA

3. Release History

[03.50.49]

1. To improve WISA audio output issue.

[03.60.04]

1. Amazon Alexa service ready. Need to download "Amazon Alexa" app from LG Contents Store.

(USA, Canada, Mexico, France, Germany, Spain, United Kingdom, Austria, Ireland, Italy, Australia, India, New Zealand, Japan)

(This Service will be available soon)

2. Improving Youtube voice service

3. Adding sound bar to Home dashboard

4. Fixed minor bugs.

[03.60.19]

1. Apple AirPlay 2 & HomeKit service

[04.70.04]

1. TV Voice assistant using mobile LG TV plus App

2. Adding Voice assistant feature in Netflix

3. Enhancement to Amazon Alexa service

4. Enhancement to Home Dashboard

5. Other bug fixes and stability improvements

[04.71.04]

1. Featuring NVIDIA G-Sync Compatible.(OLED Only)

2. Apple TV App–Supported Devices.

[04.71.25]

1. fix CP(Youtube or Netflix, etc.) missing after s/w Update

2. fix audio mute after s/w Update

[04.80.02]

1. Apple AirPlay improvements

[05.00.02]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.15]

1. Improved video playback issue in Netflix

2. Software update contains minor bug fix

[05.00.20]

1. Software update contains minor bug fix

[05.10.30]

1.Fixing minor bugs in software

[05.20.06]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.30]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.15]

1. Fixing minor bugs in software

[05.30.25]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.40.09]

1. The home screen layout has changed

[05.40.10]

1. Fixing minor bugs in software

[05.40.20]

1. Fixing minor bugs in software

[05.40.45]

1. Fixing minor bugs in software

[05.40.61]

1. Fixing minor bugs in software
SW File(Version 05.40.45) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_05.40.45).zip

07/22/2024 981,823K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

65SM9450PTA

65SM9500PVA

75SM9400PTA

86SM9400PTA

55SM9000PVA

65SM9000PVA

75SM9000PVA

49SM8600PTA

55SM8600PTA

65SM8600PTA

75SM8600PTA

82UM7600PTA

86UM7600PTA

82UM7580PVA

86UM7580PVA

82UM7500PTA

86UM7500PTA

OLED55B9PTA

OLED65B9PTA

OLED55B9PVA

OLED65B9PVA

3. Release History

[03.50.49]

1. To improve WISA audio output issue.

[03.60.04]

1. Amazon Alexa service ready. Need to download "Amazon Alexa" app from LG Contents Store.

(USA, Canada, Mexico, France, Germany, Spain, United Kingdom, Austria, Ireland, Italy, Australia, India, New Zealand, Japan)

(This Service will be available soon)

2. Improving Youtube voice service

3. Adding sound bar to Home dashboard

4. Fixed minor bugs.

[03.60.19]

1. Apple AirPlay 2 & HomeKit service

[04.70.04]

1. TV Voice assistant using mobile LG TV plus App

2. Adding Voice assistant feature in Netflix

3. Enhancement to Amazon Alexa service

4. Enhancement to Home Dashboard

5. Other bug fixes and stability improvements

[04.71.04]

1. Featuring NVIDIA G-Sync Compatible.(OLED Only)

2. Apple TV App–Supported Devices.

[04.71.25]

1. fix CP(Youtube or Netflix, etc.) missing after s/w Update

2. fix audio mute after s/w Update

[04.80.02]

1. Apple AirPlay improvements

[05.00.02]

1. Launcher visibility improvement

2. Launcher exposure when TV is turned on

[05.00.15]

1. Improved video playback issue in Netflix

2. Software update contains minor bug fix

[05.00.20]

1. Software update contains minor bug fix

[05.10.30]

1.Fixing minor bugs in software

[05.20.06]

We kindly inform you that service updates are to be carried out to provide you with quality services.

[Update Schedule]

Starting from December 15, 2021 (BrE: Starting from 15 December 2021)

[Details]

1. Improvements in convenience

- You can add your WashTower to the Home Dashboard using LG ThinQ.

- You can hide the "No Signal" message that pops up on the screen displayed when there is no video input signal.

- With DRM-related compatibility enhancements, the problems of some videos not being played in some applications have been fixed (applicable to certain countries and applications only).

2. Others

- You will be asked to select either LG ThinQ or Google Assistant to use the voice recognition feature.

[05.20.15]

1. Fixing minor bugs in software

[05.20.30]

1. Fixing minor bugs in software

[05.20.35]

1. Fixing minor bugs in software

[05.30.10]

1. LG Channels expanded its availability to more countries. (some countries in Latin America)

[05.30.11]

1. Fixing minor bugs in software

[05.30.15]

1. Fixing minor bugs in software

[05.30.25]

1. Fixing minor bugs in software

[05.30.40]

1. Fixing minor bugs in software

[05.40.09]

1. The home screen layout has changed

[05.40.10]

1. Fixing minor bugs in software

[05.40.20]

1. Fixing minor bugs in software

[05.40.45]

1. Fixing minor bugs in software

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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