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[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV] The AI (magic) remote control batteries become discharged quickly

Since the AI (magic) remote control continuously communicates with the TV, itconsumes more battery life than a normal remote control, and when the remotecontrol batteries are low,the AI (magic) remote control may not work smoothly or may no...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Operation
[LG webOS TV] Using HDMI ULTRA HD Deep Colour

[LG webOS TV] Using HDMI ULTRA HD Deep Colour Using HDMI ULTRA HD Deep Colour ► ► ► Picture ► HDMI ULTRA HD Deep Colour If the device connected to Input Port also supports ULTRA HD DeepColour, your picture may be clearer. However, if thedev...
Operation
[LG webOS TV] Using the Wi-Fi Direct Function

► ► ► Network ► Wi-Fi Direct Wi-Fi Direct is a function that allows your TV to connect with aWi-Fi Direct-enabled device without an Internet connection. With SmartShare, you can watch the filesstored on a device connected via Wi-Fi Direct....

Manuals & Documents

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USER GUIDE

English

12/05/2016 4,128K
Owner’s Manual

English

11/24/2016 22,626K
Quick Start Guide

English

04/08/2014 3,520K

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Software & Drivers

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SW File(Version 04.29.05) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

11/14/2022 1,938K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Disable the skype due to spec out.

2. Applicable model list

42LA8600-TA

47LA8600-TA

47LA860Y-TA

55LA8600-TA

55LA860Y-TA

60LA8600-TA

70LA8610-TA

70LA861Y-TA

47LA9600-TA

55LA9600-TA

55LA9650-TA

55LA960Y-TA

65LA9650-TA

65LA965Y-TA

3. Release History

[04.28.05]

Bug Patch

1. Apply Terms 2.0

2. Improve Membership Usability

3. etc.

[04.29.01]

1. Netflix ESN Key Re-Download

2. DailyMotion Website player bug fix

[04.29.02]

1. Improve no EPG display in Guide(NewZealand)

2. Imporve widevine drm issue

[04.29.03]

1. Improve the reused ESN Key issue and used ESN Key issue incorrectly

[04.29.05]

1. Disable the skype due to spec out.
SW File(Version 04.29.05) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_04.29.05).zip

11/14/2022 582,177K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Disable the skype due to spec out.

2. Applicable model list

42LA8600-TA

47LA8600-TA

47LA860Y-TA

55LA8600-TA

55LA860Y-TA

60LA8600-TA

70LA8610-TA

70LA861Y-TA

47LA9600-TA

55LA9600-TA

55LA9650-TA

55LA960Y-TA

65LA9650-TA

65LA965Y-TA

3. Release History

[04.28.05]

Bug Patch

1. Apply Terms 2.0

2. Improve Membership Usability

3. etc.

[04.29.01]

1. Netflix ESN Key Re-Download

2. DailyMotion Website player bug fix

[04.29.02]

1. Improve no EPG display in Guide(NewZealand)

2. Imporve widevine drm issue

[04.29.03]

1. Improve the reused ESN Key issue and used ESN Key issue incorrectly

[04.29.05]

1. Disable the skype due to spec out.

Find Software & Drivers

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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