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[LG TV screen] The caption is cut-off or images look extended

If the screen size setting is set to [Zoom], [Cinema Zoom], [All-DirectionZoom], [Vertical Zoom], etc., part of the screen will be truncated, or thefigure will be enlarged.If the screen size is set incorrectly, the screen may appear stretch...
Troubleshooting
[LG TV Magic Remote Control] Does the pointer disappear while you are using the Magic Motion remote control?

Does the pointer disappear while you are using the Magic Motion remote control?If you press any direction key [Up/Down/Left/Right] on the Magic Motion remotecontrol while the cursor (pointer) is on the screen,the cursor disappears and your ...
Troubleshooting
[LG TV] The AI (magic) remote control batteries become discharged quickly

Since the AI (magic) remote control continuously communicates with the TV, itconsumes more battery life than a normal remote control, and when the remotecontrol batteries are low,the AI (magic) remote control may not work smoothly or may no...
Troubleshooting
[LG OLED TV Noise] A tapping sound is heard when I’m watching or turning on/off the TV

Try this-------- * Turning on and running the TV will normally create heat in the components. This heat expands the plastic parts that comprise the exterior. At this time, different parts of the case expand and create friction against each ...
Operation
[LG webOS TV] Using HDMI ULTRA HD Deep Colour

[LG webOS TV] Using HDMI ULTRA HD Deep Colour Using HDMI ULTRA HD Deep Colour ► ► ► Picture ► HDMI ULTRA HD Deep Colour If the device connected to Input Port also supports ULTRA HD DeepColour, your picture may be clearer. However, if thedev...
Operation
[LG webOS TV] Using the Wi-Fi Direct Function

► ► ► Network ► Wi-Fi Direct Wi-Fi Direct is a function that allows your TV to connect with aWi-Fi Direct-enabled device without an Internet connection. With SmartShare, you can watch the filesstored on a device connected via Wi-Fi Direct....

Manuals & Documents

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Online Manual

English

08/02/2024
USER GUIDE

English

08/02/2024 50,183K
Owner’s Manual

English

05/17/2022 2,102K

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Software & Drivers

Find Software & Drivers

SW File(Version 04.50.63) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

11/27/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) LG Magic Remote control now supports the Mic feature.

2) Supporting LG WOWCAST soundbar.

*Schedule is subject to change based on company circumstances, and update details may differ by model and country.

*The update usually takes less than 20 minutes but may take longer, depending on your network environment.

2. Applicable model list

75QNED91SQA

65QNED91SQA

86QNED91SQA

75QNED85SQA

75QNED86SQA

65QNED85SQA

65QNED86SQA

55QNED85SQA

55QNED86SQA

86QNED85SQA

86QNED86SQA

65QNED80SQA

65QNED81SQA

55QNED80SQA

55QNED81SQA

75QNED80SQA

75QNED81SQA

86QNED80SQA

86QNED81SQA

50QNED80SQA

86NANO75SQA

86NANO76SQA

86UQ9000PSD

86UQ9100PSD

3. Release History

[03.10.32]

1. Fixing minor bugs in software

[03.10.42]

1. Fixing minor bugs in software

[03.10.70]

1. Fixing minor bugs in software

[03.11.05]

1. Now you can register a product at the initial setup

[03.11.25]

1. Fixing minor bugs in software

[03.11.40]

1. Fixing minor bugs in software

[03.11.56]

1. Fixing minor bugs in software

[03.20.24]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.85]

1. Fixing minor bugs in software

[03.21.05]

1. Fixing minor bugs in software

[03.21.20]

1. Fixing minor bugs in software

[03.30.14]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

   - CVE-2021-4154, CVE-2022-2588

[03.30.45]

1. Fixing minor bugs in software

[03.30.65]

1. Fixing minor bugs in software

[03.30.69]

1. Fixing minor bugs in software

[03.30.71]

1. Fixing minor bugs in software

[03.30.73]

1. Fixing minor bugs in softwar

[03.30.74]

1. Fixing minor bugs in software

[03.33.55]

1. Reducing latency for Amazon Prime Video live streaming

[03.33.60]

1. Fixing minor bugs in software

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[04.40.75]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

3. Multi View has been improved for easy use.

[04.40.80]

1. Fixing minor bugs in software

[04.40.91]

1. Fixing minor bugs in software

[04.40.94]

1. Fixing minor bugs in software

[04.41.03]

1. Fixing minor bugs in software

[04.50.63]

1. LG Magic Remote control now supports the Mic feature.

2. Supporting LG WOWCAST soundbar.

*Schedule is subject to change based on company circumstances, and update details may differ by model and country.

*The update usually takes less than 20 minutes but may take longer, depending on your network environment.
SW File(Version 04.50.63) Detailed applicable model list : Please check with reference Tab exactly

Software_File(Version_04.50.63).zip

11/27/2024 1,437,806K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) LG Magic Remote control now supports the Mic feature.

2) Supporting LG WOWCAST soundbar.

*Schedule is subject to change based on company circumstances, and update details may differ by model and country.

*The update usually takes less than 20 minutes but may take longer, depending on your network environment.

2. Applicable model list

75QNED91SQA

65QNED91SQA

86QNED91SQA

75QNED85SQA

75QNED86SQA

65QNED85SQA

65QNED86SQA

55QNED85SQA

55QNED86SQA

86QNED85SQA

86QNED86SQA

65QNED80SQA

65QNED81SQA

55QNED80SQA

55QNED81SQA

75QNED80SQA

75QNED81SQA

86QNED80SQA

86QNED81SQA

50QNED80SQA

86NANO75SQA

86NANO76SQA

86UQ9000PSD

86UQ9100PSD

3. Release History

[03.10.32]

1. Fixing minor bugs in software

[03.10.42]

1. Fixing minor bugs in software

[03.10.70]

1. Fixing minor bugs in software

[03.11.05]

1. Now you can register a product at the initial setup

[03.11.25]

1. Fixing minor bugs in software

[03.11.40]

1. Fixing minor bugs in software

[03.11.56]

1. Fixing minor bugs in software

[03.20.24]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.85]

1. Fixing minor bugs in software

[03.21.05]

1. Fixing minor bugs in software

[03.21.20]

1. Fixing minor bugs in software

[03.30.14]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

   - CVE-2021-4154, CVE-2022-2588

[03.30.45]

1. Fixing minor bugs in software

[03.30.65]

1. Fixing minor bugs in software

[03.30.69]

1. Fixing minor bugs in software

[03.30.71]

1. Fixing minor bugs in software

[03.30.73]

1. Fixing minor bugs in softwar

[03.30.74]

1. Fixing minor bugs in software

[03.33.55]

1. Reducing latency for Amazon Prime Video live streaming

[03.33.60]

1. Fixing minor bugs in software

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[04.40.75]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

3. Multi View has been improved for easy use.

[04.40.80]

1. Fixing minor bugs in software

[04.40.91]

1. Fixing minor bugs in software

[04.40.94]

1. Fixing minor bugs in software

[04.41.03]

1. Fixing minor bugs in software

[04.50.63]

1. LG Magic Remote control now supports the Mic feature.

2. Supporting LG WOWCAST soundbar.

*Schedule is subject to change based on company circumstances, and update details may differ by model and country.

*The update usually takes less than 20 minutes but may take longer, depending on your network environment.
SW File(Version 04.41.03) Detailed applicable model list : Please check with reference Tab exactly

TV_Software_Update_Guide_v3.pdf

06/18/2024 2,014K
Reference

Reference

Detailed applicable model list : Please check with reference Tab exactly
* SW information

1. Improvement

1) Fixing minor bugs in software

2. Applicable model list

75QNED91SQA

65QNED91SQA

86QNED91SQA

75QNED85SQA

75QNED86SQA

65QNED85SQA

65QNED86SQA

55QNED85SQA

55QNED86SQA

86QNED85SQA

86QNED86SQA

65QNED80SQA

65QNED81SQA

55QNED80SQA

55QNED81SQA

75QNED80SQA

75QNED81SQA

86QNED80SQA

86QNED81SQA

50QNED80SQA

86NANO75SQA

86NANO76SQA

86UQ9000PSD

86UQ9100PSD

3. Release History

[03.10.32]

1. Fixing minor bugs in software

[03.10.42]

1. Fixing minor bugs in software

[03.10.70]

1. Fixing minor bugs in software

[03.11.05]

1. Now you can register a product at the initial setup

[03.11.25]

1. Fixing minor bugs in software

[03.11.40]

1. Fixing minor bugs in software

[03.11.56]

1. Fixing minor bugs in software

[03.20.24]

1. Yandex Alice voice recognition is supported in select countries.

2. You can use voice recognition with earbuds in select TV models.

3. The voice recognition feature has been improved.

4. More apps support the split-screen mode.

5. Automatically switches to Game Optimizer mode when playing Dolby Vision games.

6. The usability of the Accessibility menu has been improved to help people with disabilities.

7. You can add a stick cleaner to the Home Dashboard using ThinQ.

8. Select LG TVs can share currently watched screens or video/audio via a wireless network.

- Sending content is available for select models only.

- Some content in RF, HDMI (STB Only) mode may not be available for sharing.

9. The home screen layout has changed.

[03.20.70]

1. You can add "upcoming football game of the world" to the Sports Alert.

[03.20.85]

1. Fixing minor bugs in software

[03.21.05]

1. Fixing minor bugs in software

[03.21.20]

1. Fixing minor bugs in software

[03.30.14]

1. LG Channels expanded its availability to more countries. (Argentina, Chile, Colombia, Peru)

2. A new feature, Learn Remote Control, has been added for people with disabilities

3. Known kernel vulnerabilities patched

- CVE-2021-4154, CVE-2022-2588

[03.30.45]

1. Fixing minor bugs in software

[03.30.65]

1. Fixing minor bugs in software

[03.30.69]

1. Fixing minor bugs in software

[03.30.71]

1. Fixing minor bugs in software

[03.30.73]

1. Fixing minor bugs in softwar

[03.30.74]

1. Fixing minor bugs in software

[03.33.55]

1. Reducing latency for Amazon Prime Video live streaming

[03.33.60]

1. Fixing minor bugs in software

[03.33.80]

1. You can set whether to display Home when the TV is turned on.

Settings > General > System > Additional Setting > Home Settings > Home Auto Launch

[03.33.85]

1. Fixing minor bugs in software

[04.40.75]

1. Smart TV service expanded its availability to more countries.

2. LG Channels expanded its availability to more countries. (India)

3. Multi View has been improved for easy use.

[04.40.80]

1. Fixing minor bugs in software

[04.40.91]

1. Fixing minor bugs in software

[04.40.94]

1. Fixing minor bugs in software

[04.41.03]

1. Fixing minor bugs in software

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At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. Whether you need owner’s manuals, parts and accessories, or warranty information, you’ll find LG Technical Support and everything else you need in just a few clicks away. If you want to speak with someone, LG NP Support has courteous, respectful and knowledgeable individuals that can assist you with all technical support and service issues.

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