Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help Library

Find helpful information about your LG product

TV cannot be connected to PC with Windows 7 via Screen Share.

Troubleshooting

Symptom


 - TV cannot be connected to PC with Windows 7 via Screen Share.

 

 

Checkpoints

 

  1. See if the TV is for 2014 web OS 1.0

 

  2. Press  menu on the remote controller.

        remote control

 

  3. Select   setting  on the screen.

    setting

 

  4. Select network.

    Select network

 

  5. Check TV name exceeds 31bytes.(Byte: 1 byte per alphabet/number)

    Check TV name exceeds 31bytes.

 

 

How to Fix

 

  1. Edit TV name to be under 30 bytes.

    Edit TV name to be under 30 bytes.

 

  2. Try connecting TV and PC again.

 

*Required question