Please note that error and notification codes can differ depending on the product model.
To resolve the issue you are experiencing, please select the relevant error code from the list below.
Causes and Symptoms?
- An FE/AE(RE) error may occur if the water supply exceeds the standard amount.
- This error may be caused by oversudsing due to the use of dishwashing liquid.
- This error may occur if the unit is not level or if the door is not aligned.
- This error occurs when a leak is detected.
- Pouring water into the Heat Dry blower causes this error.
When excess water is supplied
Try this.
- Load big plates and pots upside down.
- Use detergents that have been formulated for dishwasher use. Do not use dishwashing liquid.
- If the unit is not level, please request service.
- If the error persists even though the unit is level, please request service.
If there is no water leaking onto the floor but the error message is displayed, please unplug the dishwasher and request service.
To disconnect the power of a built-in dishwasher: If the plug is behind the unit, use the switch that controls the dishwasher power.
If the dishwasher is connected to a power strip, often hidden behind the cabinet baseboard, turn off the power strip.
- Ensure to distinguish between the water softening system cap and the Heat Dry filter cap.
Take note of the two different caps and their locations before handling them.
The two caps are different in size and shape.
- It is important to avoid confusion.
If you pour water through the Heat Dry blower, leakage may occur.
Double-check and ensure to add water to the water softening system.
※ If you poured water into the Heat Dry blower and your dishwasher is built-in, do not pull out the unit.
To avoid damage to the floor, it is advised to rather request service.
Is your dishwasher displaying the error code IE (Water Inlet Error) during operation?
Is there no water being supplied to the tub? Do you hear the dishwasher chiming?
Causes and Symptoms?
- There is a water outage. The water supply hose is bent.
- The water inlet valve is closed.
Wait! Find out more.
When dishes are washed in the dishwasher, the process of spraying and draining water occurs repeatedly within the tub.
The error code [IE] appears on the display when a specified amount of water is not supplied to the tub.
Try this.
Is there a water outage? Is the inlet hose pressed or kinked?
➔ Check whether there is water from the kitchen and bathroom taps.
Ensure the inlet hose is not pressed or kinked. Straighten the hose to ensure good water flow.
If there is no water from the kitchen or bathroom taps, there may be a water outage.
If water outage is not the case, check whether the inlet hose is pressed or kinked.
Objects placed near the hose may press the hose, so please check for such objects.
Ensure there is no bending of the hose.
Was the dishwasher newly installed? Has it been moved recently?
➔ Check whether the water inlet valve is closed. If closed, turn it counterclockwise to open it.
The installation technician may have closed the valve to prevent leaks while installing the dishwasher.
Open the sink cabinet door and ensure both the inlet valve connected to the dishwasher and the shutoff valve are
open.
If the issue is not resolved after opening the valves, please contact your installation technician.
Locate the inlet hose connected to the dishwasher.
Open the shut-off valve by turning it anti-clockwise.
If the issue persists, a detailed inspection by a service technician is required. Please contact customer support.
Is your dishwasher displaying the error code OE (Water Outlet Error)?
Causes and Symptoms?
- Residues are clogging the filter.
- The water outlet hose is pressed or bent.
Wait! Find out more.
When dishes are washed in the dishwasher, the process of spraying and draining water occur repeatedly within the
tub.
The error code [OE] appears on the display when the tub is not fully drained.
Try this.
Is the dishwasher not fully draining?
➔ Clean the filter more often.
Water may not drain properly if the filter is clogged with residue.
It is advised to clean the filter once every one or two weeks to keep it clean.
Turn the handle clockwise until a “click” is heard.
Clean the filter 30 minutes after the dishwasher has stopped operating.
The tub will be hot following the dishwasher’s operation, and touching it may result in burn injuries.
Is the drain hose pressed or kinked?
➔ Straighten the bent parts to ensure a good outflow of water.
First, close the shut-off valve before handling the drain hose.
If there are any pressed or kinked parts on the drain hose, straighten these parts.
If the unit was recently installed, please contact the installation technician.
If the height is below 30㎝, sewer gas smells may emanate and sewage water may flow into the sink.
- If there is water left in the tub after cycle, the dishwasher may have turned off during washing due to a power cut caused by a power outage or the circuit breaker tripping.
-
The leftover water will be drained when the dishwasher is operated.
Power on the dishwasher and restart the wash cycle. -
The leftover water will be drained when the dishwasher is operated.
Power on the dishwasher and restart the wash cycle.
If there is a significant amount of water left, you can force drain the dishwasher: Power on and long press the start button for at least three seconds.
Force drain will proceed for two to three minutes.
Note that standing water below the filter will always remain to trap sewer smells.
If water continues pooling above the level of the filter, please request service.
The error code tE may appear due to issues related to the temperature sensor.
Try this.
- A ‘tE’ error can appear due to issues related to the temperature sensor, such as contact problems or sensor failure.
This error requires inspection from a service technician; please request service.
The error code HE may appear when the heater, which heats water to the dishwasher, malfunctions.
Try this.
- An ‘HE’ error may occur when the water supplied to the dishwasher is not being heated.
This error requires inspection from a service technician; please request service.
The error code LE may appear when the cleaning motor is not functioning normally.
Try this.
- An ‘LE’ error may occur due to an issue with the cleaning motor.
This error requires inspection from a service technician; please request service.
The error code PE indicates an issue with the water level sensor. (Applicable to certain older models)
Try this.
- In order to prevent leaks, the dishwasher is equipped with a sensor which detects the water level.
The PE error requires inspection from a service technician; please request service.
Causes and Symptoms
- Oversudsing occurred due to the use of dish soap.
- Oversudsing occurred because too much detergent was added.
bE stands for bubble error.
The dishwasher is designed to display the error code bE when oversudsing occurs, thereby preventing leaks.
Try this.
Do not use dish soap; Dish soaps cause leakage.
➔ When using liquid dishwasher detergent, only use a small amount.
It is recommended to rather use powdered or solid detergent designed for dishwasher use.
If sudsing and bE error occur, the error is due to the use of an improper detergent.
Addressing oversudsing
1. Set the rinse aid level to L0.
2. Do not add detergent. Place a bowl with 200ml (7 oz.) of milk in the middle of the upper dish rack.
- Operate the dishwasher with milk to reduce suds.
3. Select Standard cycle. Also select the options Extra Dry and Rinse, and select Start.
- If suds still remain, repeat the steps.
4. Once completing the steps, remember to revert the rinse aid level to its original setting.
Is the error code bE displayed even when oversudsing is not the case?
➔ If the error is displayed without the occurrence of suds, please request service.
Error code nE may occur when the impeller does not spin normally.
Try this.
This error may occur when the impeller does not spin or when dishes touch the impeller. Reorganize the dishes and restart the dishwasher.
If the error persists, inspection by a service technician is necessary. Please request service.
Causes and Symptoms?
- The code CL appears on the display
- Buttons cannot be pressed.
- Cycles and options cannot be selected.
Wait! Find out more.
When a lock icon is illuminated or when [CL] is displayed, the control panel is locked and cannot be operated.
The control panel needs to be unlocked to use.
Try this.
Long press the CL button(s) for 3 seconds to activate or deactivate the feature.
If the dishwasher is powered on, Control Lock can always be deactivated.
If the cycle ends while the feature is activated, it will continue to be activated even after the dishwasher ends cycle and powers off.
This means that CL will be activated when you power on the appliance.
Operate the unit after deactivating Control Lock.
➔ To deactivate Control Lock, long press the buttons [Half Load] and [Energy Saver] for at least three seconds.
Please take note that this feature remains activated even when the appliance is powered off and turned back on.
Long press the buttons [Half Load] and [Energy Saver] for at least three seconds to deactivate Control Lock.
This error code is applicable to models featuring Dynamic Heat Dry.
Error code F31 is displayed when the heat dry fan motor does not operate.
Try this.
The issue may lie with a component of the fan motor or the fan motor itself.
Please request service as a detailed inspection is necessary.
This error code is applicable to models featuring Dynamic Heat Dry.
Error code F35 is displayed when the temperatures of Heat Dry components cannot be measured.
Try this.
The issue may lie with the heat dry heater or the temperature sensor.
Please request service as a detailed inspection is necessary.
Error code F37 is displayed when the Auto Open Door feature does not function.
Try this.
Ensure that there are no interferences near the door.
The issue may lie with the components functioning auto door open.
Please request service as a detailed inspection is necessary.
This guide was created for all models, so the images or content may be different from your product.
