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  • Document Contents
    Troubleshooting
    No audio
    No audioSymptomWhen there is no sound, please check if :1. the sound volume is “0”;2. it is “Mute” mode;3. the speaker is “off”. ※ Having the sound setting normal, if you still don’t hear any sound, check thevolume of set-top boxwhether it ...
  • Video Contents
    Operation
    Video] Do you want to know how to update firmware of Smart TV?
  • Document Contents
    Troubleshooting
    Power delay
    Power delaySymptomFor OLED, LED, LCD, PDP products, it takes time to display an image.How to fixCheck if the LG logo appears on the screen when you turn it on.If you are using set-top box, check if it is turned on.※ For some OLES and other ...
  • Document Contents
    Operation
    How can I lock certain channels and external input?
    How can I lock certain channels and external input?Symptom Do you want to lock certain channels, external input and applications of smartTV? You can lock certain channels and external input and cancelthe lock temporarily by entering PIN cod...
  • Document Contents
    Troubleshooting
    Slow channel change
    Slow channel changeSymptomWhen changing channel, picture is delayed.How to fix1. When digital broadcasting is received by antenna terminals, black screenappears for a short time (1~2 sec.) with channel change.※ Based on signal reception con...
  • Document Contents
    Operation
    I want to use bluetooth pairing to hear audio.
    I want to use bluetooth pairing to hear audio.Symptom Listening to TV with wireless headphone or sound bar For models with LG Sound Sync. (Wireless) only - Check if the headphone and sound bar has LG Sound Sync. (Wireless) function. - This ...
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