Help Library

Topic

  • general article icon
    Troubleshooting
    LG Sound Bar – Troubleshooting No Audio from External Sound System
    No audio from an external sound system is normally caused by an incorrect source, improper input, or an inadequate volume level. ... Note ... If the system speakers play sound, but your wireless subwoofer does not, refer to Connecting Yo...
  • general article icon
    Troubleshooting
    LG Sound Bar – Troubleshooting Audio Missing from Some Speakers (not all)
    If sound is not being produced by all speakers, it can indicate a problem with improper connection, incorrect settings, or a problem with the speaker. ... Note: ... If the system speakers play sound, but your wireless subwoofer does not,...
  • general article icon
    Installation
    LG Sound Bar – Why Isn’t My Subwoofer Connect to My LG Sound Bar?
    The subwoofer should pair automatically with its corresponding sound bar when powered on. ... If the subwoofer does not pair automatically, this can be resolved with a few troubleshooting steps. ... Note ... For best performance, ensure ...
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    Repair
    LG Sound Bar - How to Enable BT LOCK
    To prevent unintended Bluetooth devices pairing to your sound bar, enable Bluetooth Lock. ... Note ... The sound bar remote will be required to complete this function. ... Try This ... Bluetooth lock ONLY prevents connections while the u...
  • general article icon
    Troubleshooting
    LG Sound Bar - Troubleshooting Bluetooth Not Connecting
    If your sound bar does not connect when using Bluetooth, this can be caused by the product being too far away, not being in Bluetooth mode, the sound is connecting to another device, or in rare case a failure with the unit. ... Try This
  • general article icon
    Repair
    LG Sound Bar - How to Reset
    If communication issues occur with your sound bar you may see connection errors, volume issues, or unresponsiveness. ... Resetting the sound bar can help clear any glitches and restore proper function. ... Where can I check for the model...
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