Help Library

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  • general article icon
    Troubleshooting
    LG Vacuum - Not Working or Losing Suction
    If your LG vacuum has stopped working or is having problems with power, charging, or losing suction it may be due to debris or dust clogging a nozzle or filter. ... Try This ... Intermittent Power Issues - Stick Vacuum ... If you're expe...
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    Operation
    LG Stick Vacuum Cleaner - Troubleshooting Power Issues
    Power issues such as cycling noises or loss of power can be a result of a clogged nozzle or filter, low battery, or an indication it is time to perform maintenance. ... Try This ... Power issues can vary. ... Are you experiencing an issu...
  • general article icon
    Operation
    LG Vacuum - How to Find My Model and Serial Number
    Whether you need your Vacuums model or serial number for product registration, to locate a manual or for troubleshooting, knowing where to find it can save time and frustration. ... The location of your Vacuums model and serial number ma...
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    Troubleshooting
    LG Robot Vacuum - How to Reset Learned Data
    If you want to delete the learned data, you can choose to reset it. ... If you proceed with reset, all of Home Diary data, learned cleaning data, smart device data, reservation setting data, user setting data, and language setting data w...
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    Repair
    LG Robot Vacuum - Not Charging
    Robot vacuum cleaner or battery is not charged? ... Robot vacuum cleaner does not automatically go into the charging station? ... Causes and Symptoms ... Robot vacuum cleaner is in the charging station but charging does not start. ... Th...
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    Repair
    LG Robot Vacuum - Troubleshooting ThinQ Connection Issues
    In the ThinQ app, diagrams are frequently deleted. ... Suction power or water supply setting is changed on its own. ... No-go zone setting is deleted. ... ➔ Saved diagram/no-go zone setting, suction mode setting, water supply mode settin...
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