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LG Refrigerator - Why Is My Refrigerator Not Cold Enough?

  • Troubleshooting

At a Glance

If your LG refrigerator is not cold enough, it may be due to one of the following issues:

  • The temperature setting of the refrigerator is incorrect.
  • The refrigerator is too full of food.
  • The refrigerator door is not closed properly.
  • The refrigerator installation location is not appropriate.
  • Not enough time has elapsed since the refrigerator was installed.

Try This

Is the temperature setting of the refrigerator appropriate?

➔ Lower the temperature by one or two levels.

The fridge temperature is set to 37°F and the freezer temperature is set to -4°F when installed for the first time.
However, if you open and close the refrigerator door frequently on a hot day, you may feel that the temperature inside the refrigerator is not cold enough because a lot of cold air has escaped.
If you think the cold air in the refrigerator is weak, lower the temperature setting.

Adjusting the temperature of the refrigerator
1. First, press the [Lock/Unlock] button on the display window on the front of the refrigerator to unlock.
2. Then, lower the [Refrigeration temperature] by 1 to 2 levels.
3. The location of the temperature control button may differ by product model.
In such cases, refer to the user manual for the product.

Is the refrigerator full of food?

➔ Fill the refrigerator with the food only up to about 60% of capacity in order to ensure smooth cold air circulation.

If the food in the refrigerator blocks the cold air outlet, you may feel that the cold air is weak even if you use it normally.
Power consumption also increases.
Filling the refrigerator with food to only about 60% of capacity will ensure proper cold air circulation and cold air will be maintained over a long period of time.

Fill the refrigerator with the food only up to about 60% of capacity in order to ensure smooth cold air circulation.

Is the refrigerator door not closing properly?

➔ Close the refrigerator door completely.

If the refrigerator door is not closed completely, warm air from the outside may enter, degrading the refrigeration function.

  • If the door does not close because the drawers or shelves are not assembled properly after cleaning the refrigerator, remove the drawers or shelves and put them back in place correctly.
  • If there is too much food in the drawer near the refrigerator door and the door is loose, remove some of the food.
  • If the door gasket is contaminated by a foreign object and the door does not close well due to the sticky rubber packing, clean it often.
  • If the door gasket on the refrigerator door is worn out and there is a gap, visit our request a repair page for assistance.
If the refrigerator door is not closed completely, warm air from the outside may enter, degrading the refrigeration function, so make sure to check it.

Is the refrigerator installed too close to a wall or sink?

➔ Keep a distance of  4 inches/10cm between the back and sides of the refrigerator and walls.

Cooling the inside of the refrigerator creates hot air, which is usually drawn out through a fan under the back of the refrigerator.
However, if the refrigerator is too close to a wall, it is difficult for this hot air to escape and power to cool food decreases and the cold air supply weakens.


Is the refrigerator in a location which undergoes extreme temperature fluctuations or outside, such as on a balcony?

➔ Refrigerators operate best in locations where the ambient temperature is between 55°F and 110°F.
Relocate it indoors.

If the temperature of the location where the refrigerator is installed is lower than  55°F or higher than  110°F, the refrigerator may not be able to function effectively within the temperature range.
Especially in winter, when the temperature drops very low, the sensor of the refrigerator detects that the temperature is low and the cold air circulation in the fridge slows.
If you have installed the refrigerator outside, such as on a balcony, move it indoors where it is less affected by ambient temperatures.


Did you just install the refrigerator?

➔ It takes time to create enough cold air to reach the optimal refrigeration temperature for storing food.
Place food in the refrigerator after sufficient time has passed.

1-2 hours after plugging in the power cord, cold air starts to accumulate in the refrigerator.
After installing the refrigerator for the first time, you may feel that the cold air supply is weak, so put food in after a reasonable amount of time has passed.
In summer, it may take 2-3 days to fill the entire refrigerator with cold air.

This guide was created for all models, so the images or content may be different from your product.

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