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How to clean your smartphone

  • Troubleshooting
How to clean your smartphone
  1. Once Every 12 Minutes

    someone holding an LG phone sitting on a street corner and a notice showing that we touch our phone every 12 minutes.

    Cleaning your smartphone – while always recommended – is now more important than ever. It’s estimated that we touch our phone every 12 minutes, so our hygiene needs to extend to the device we use most.

  2. Do not submerge phone under water.

    Phone under with running water

    Although many smartphones have an IP68 rating, it is strongly recommended you DO NOT submerge your phone under running water, and instead use a disinfectant that contains 70% isopropyl alcohol.

  3. 70% Isopropyl Alcohol.

    Hand cleaning phone with wipes, 70% isopropyl alchol wipes.

    Wipes with 70% isopropyl alcohol are ideal but you can also apply the alcohol onto a clean lint-free cloth before cleaning the phone. This minimizes the risk of the cleaning agent leaving a residue in any openings like the charging or audio port. Any residue could led to an electrical short and potentially damage the device. The use of ethanol swabs is also an effective alternative. Be sure to test a small area of the phone before fully cleaning its entire surface.

    It is recommended that you avoid using alcohol in concentrations greater than 70%, disinfectants in aerosol sprays, ammonia, compressed air, bleach, and hydrogen peroxide.

LG encourages you and your family members to clean your smartphone often!

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