Help Library

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    Troubleshooting
    LG Washer - Troubleshooting Washer Door Not Opening After Using Remote Start
    Overview ... This solution addresses the issue where the door does not open after the laundry cycle is completed when using remote control (Remote Start). ... As shown in the image below, if you enable the "Keep remote start ON" option i...
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    Operation
    LG ThinQ - How to Join Rewards
    Earn points for using the ThinQ app and redeem them for gift cards from your favorite brands. ... Note ... If your phone number has not been verified with the ThinQ app you may be prompted to verify your phone number. ... If your phone n...
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    Troubleshooting
    LG Washer - Circuit Breaker is Tripped
    Power supply to the washer could get interrupted due to the insufficient capacity of the socket where the washer is plugged. ... It is more likely for the circuit breaker to trip if the power cord is plugged into a power strip instead of...
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    Operation
    LG Washers, Washer Dryer Combos, Dryers, Styler - How to Find My Model and Serial Number
    Whether you need your Washers, Washer Dryer Combos, Dryers, or Styler's model or serial number for product registration, to locate a manual or for troubleshooting, knowing where to find it can save time and frustration. ... The location ...
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    Repair
    LG Washer - How to Use Control Lock on the WM6998
    The control lock feature disables control panel buttons and prevents children and others from changing cycle settings during a wash or dry cycle. ... Note ... Try This ... If the Control Lock is enabled, a notification message will appea...
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    Repair
    LG Washer - How to Activate the Soak Cycle
    Many LG washers include a Soak or Prewash feature for improved cleaning of heavily soiled or stained clothing. ... Note ... Soak and Prewash availability will vary depending on your LG washer model. ... This option adds a pre-wash (for a...
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