LG Dishwasher – Why Isn’t My Dishwasher Starting

Try This

1. Is there an error code in the dishwasher display?

   Yes No

2. Please see our LG Dishwasher - Error Code List article for further assistance.

3. Select your problem from the list below:

   No Power Powers On, But Doesn't Run Won’t Run 4, 3, 2, 1 Appears On Display

4. No Power

   ---

   1 Check if electricity is being supplied to other products near the dishwasher.
   If not, check if the circuit breaker has tripped.

   

   2 (If possible) Check if the power cord is connected correctly.
   Disconnect and reconnect the power cord again.

   

   3 (If possible) Test the outlet with another device.
   Connect another product (ex: hair dryer, phone charger, etc.) and check if electricity is supplied.
   If test product fails, an electrician is recommended to further troubleshoot the outlet.

   

   ---

   If the problem continues or you are unable to move the dishwasher, service will be required. Request a repair with our 24/7 Chat Support

5. Powers On, But Does Not Run

   ---

   1. Check that the Door is Shut Properly

      • The dishwasher will not operate if the door is ajar, so make sure to close it firmly.
      • Make sure there is nothing stopping the door from closing properly.

   2. Check if Child Lock Feature is ON

      • If the Start button is not responding, it may be the child lock.
      • The child lock (control lock) feature is designed to prevent accidental button presses from turning off the unit.
      • Some units may activate the child lock (control lock) with the Half Load and Energy Saver buttons
      • Refer to the owner's manual for the button combination for you specific dishwasher to activate/deactivate Child Lock if different from the above.

      

   3. Check the Cycle Settings

      • The dishwasher will not start nor respond to any commands if the cycle settings are incorrect or Delay Wash has been selected.
      • Delay wash will result in the dishwasher not starting until the selected time.
      • Powering off the unit and back on will allow you to reselect and modify cycle settings.

   ---

   If the problem continues or you are unable to move the dishwasher, service will be required. Request a repair with our 24/7 Chat Support

6. Won’t Run 4, 3, 2, 1 Appears On Display

   ---

   1. Check the Top Mount Brackets

      • A large gap between the top of the dishwasher and the kitchen counter indicates the unit was not properly installed and/or leveled.

      

      • If the unit is not leveled, then the door switch may not engage to confirm that the door is properly shut, causing the unit to not start.
      • Adjust the dishwasher leveling legs to reduce the space, and then restart the cycle to check if the issue was resolved.

      

   2. Check the Dishwasher Door

      • The door must be shut completely for the unit to begin operation.
      • Ensure that nothing in the racks or any installation is blocking it from closing.

   ---

   If the problem continues or you are unable to move the dishwasher, service will be required. Request a repair with our 24/7 Chat Support